Privacy Policy

Last updated: 20 June 2026

1. Introduction

This Privacy Policy explains how Prometheus ("Prometheus", "we", "us", or "our"), a technology company based in Kuwait, collects, uses, and protects your information when you visit our website or contact us. By using this website, you agree to the practices described in this policy.

2. Information We Collect

We collect information you provide directly to us, along with limited technical information collected automatically:

  • Information you provide: When you submit our contact form, we collect your full name, email address, phone number, company name (optional), and the contents of your message.
  • Information collected automatically: Like most websites, our hosting servers may record standard log data such as your IP address, browser type, and the pages you visit, for security and operational purposes.
  • Local storage: We store your language preference (English or Arabic) in your browser's local storage. This stays on your device and is not used to track you.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and communicate with you;
  • Provide, operate, and improve our services and applications;
  • Maintain the security and performance of our website;
  • Comply with applicable legal obligations.

4. Cookies and Tracking

This website does not use advertising or third-party tracking cookies. We use only your browser's local storage to remember your language choice. If we introduce analytics in the future, we will update this policy accordingly.

5. How We Share Information

We do not sell or rent your personal information. We may share information with trusted service providers who help us operate our website and communications — for example, our web hosting and email provider — solely to perform services on our behalf. We may also disclose information where required by law.

6. Data Retention

We retain the information you submit for as long as necessary to respond to your enquiry and for our legitimate business records, after which it is deleted or anonymised.

7. Data Security

We take reasonable technical and organisational measures to protect your information, including serving our website over a secure (HTTPS) connection. However, no method of transmission over the internet is completely secure.

8. Your Rights

You may request to access, correct, or delete the personal information you have provided to us. To exercise these rights, contact us using the details below.

9. Children's Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children.

10. International Users & Kuwait

Prometheus is based in Kuwait, and your information is processed in accordance with applicable Kuwaiti data protection laws. If you access our website from outside Kuwait, your information may be processed in Kuwait.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your information, please contact us: